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< UX/UI Case Study: RxTranslate >

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It is found that language barriers in healthcare lead to miscommunication between medical professionals and patients, reducing both parties’ satisfaction and decreasing the quality of healthcare delivery and patient safety. To address these challenges, many larger healthcare institutions offer interpreter services to improve healthcare access, patient satisfaction, and communication. However, these services increase the cost and duration of treatment.

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"75% of lifetime mental illnesses develop before the age of 24."

                                                                                                 — Center for College Mental Health Penn State, 2015

"41% of students suffer from a mental health issue."

                                         — National Alliance on Mental Illness, 2016

"2/3 students struggling do not seek help."

                                                                                                 — Center for College Mental Health Penn State, 2015

< There Must Be Something Out There >

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I scoured the Internet and App Store thinking there must be something that can help medical professionals communicate medical issues with non-English speaking patients. However, most of the options I came across had low retention rates, inaccurate translations, and inadequate materials.

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< Taking the Dive >

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To solve this myself, I performed 50 interviews with medical students and working professionals. What makes a self-care plan successful? What activities are students interested in? What are some other needs, interests and issues that can arise when practicing self-care?

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Entry (3).png
Entry (5).png

// Data was sampled from 50 students

 

"I have a hard time balancing academics, friends, and self-care with the added stress of college life."

— Quote from an Anonymous Student (UO)

< The Making of Be RxTran >

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From the data I collected, I wanted to create a seamless experience for my target users by designing a free, professional-grade medical translation tool. So I thought it was important to design a robust history-taking and examination application that will improve the safety, efficiency, and overall quality of care for non-English speaking patients.

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void viewMockupDesign( ) {...}

TOUCHPOINTS (7).png

// The app also automatically schedules friends with overlapping free time to do the same activities together

TOUCHPOINTS (8).png

// The app uses machine learning to understand the student, offering key insights into how they function and behave